About the historical data in v6.1

Where is all of the IntraDay data on the minutes charts I was used to working with in v5.x?

Answer: This data has now been moved over to the eSignal farm.

Please do this (if you haven't already):

1. Within QCharts, click on Help -> Account Maintenance, or visit https://secure.esignal.com/maintenance.aspx?bhcp=1  using your browser.

2. Login using your QCharts username and password

3. Click on the "Add / Cancel Add-On Services" link

4. Select your product and click Continue

5. Near the bottom of the screen, click on "Add-on Services" and then "Show More Options"

6. Under the Misc. Services section, put a check next to the "Extended Intraday History" option.

7. Click "Complete this Transaction" and follow any remaining on-screen instructions.

8. Wait 10-15 minutes and then restart QCharts and you'll have the extended data.